Skip to main content
Hamburger menu

Patient-Focused Care and Compassion are Trademarks of Sanctuary

Patient consultations are available at no cost and are a great way for the patient to ask questions, share concerns, and address comfort levels with our staff. Upon final evaluation staff will direct patients toward the most effective treatment.

Becoming a Patient

In preparation for your first visit to one of our Medical-Use locations there are a few steps you will need to take first as required by Massachusetts state regulations.


Massachusetts Patient Handbook

Step 1
Get a Doctor's Certification

The Commonwealth of Massachusetts requires a state-certified doctor to provide medical marijuana recommendations. It is important to understand that not all primary care doctors are state certified, so you may need to find one if your primary care physician is not. To find a state-certified doctor you can perform a web search for "medical marijuana doctors Massachusetts.” Please give us a call if you need further help in finding one. Once you have a doctor's certification, you can continue with the steps below.

Note: Pediatric patients need to have TWO doctor recommendations.

Learn More

Step 2
Register with the State of Massachusetts

Your certifying doctor will provide you with a registration number which will be used to complete the Online Registration Process with the state of Massachusetts. To register online visit:

Call your doctor or the number listed on the Medical use of Marijuana Program website if you have questions or need additional information on the registration process or view the following documents:

After your registration is approved by the Massachusetts Cannabis Control Commission, they will send your Medical Use of Marijuana Program Identification Card in the mail.

Step 3
Visit Sanctuary Medicinals

Be sure to bring your state issued Medical Use of Marijuana Program ID card and another form of state-issued identification (driver's license, passport) to Sanctuary Medicinals. When you arrive, you'll need to fill out a registration packet with our marijuana dispensary. Then, our Patient Care Advisor will assist you in finding the products best suited for your needs.


Staff & Resources

We don't expect you to know everything, so we encourage you to ask questions! Our compassionate and extremely knowledgeable patient care advisors are here to assist you in any way we can. Sanctuary offers a safe and non-judgmental place to learn about cannabis products and how they can offer the therapeutic relief you need for your specific medical conditions.

Patient Consultations

While drop in visits and on-the-spot question and answer sessions are more common, we offer patient consultations for longer discussions. Please call to schedule an appointment or speak with an in-store manager at your next visit to set one up.

Translation & Interpretation Services

If one of our staff members does not speak your language, we will utilize a telephone translation service to ensure effective communication. We also provide accommodations for the blind/visually impaired and deaf/hard of hearing.

Patient Education

If you are a patient or looking for more information about our marijuana dispensary, please call 978-730-8134 or complete our online request form.